How to Create a Welcome Package for New Tenants

By PropsManager Team | Dec 17, 2025

How to Create a Welcome Package for New Tenants

First impressions matter. A welcome package sets a positive tone, makes the tenant feel at home, and provides them with crucial information to reduce future questions.

1. The Essentials (Information)

Create a "House Manual" binder or PDF containing:

• Contact Info: Emergency numbers, maintenance contacts.
• Utilities: Who to call to set up electric, gas, internet.
• Trash/Recycling: Schedule and rules.
• Appliance Manuals: Quick tips for the dishwasher, thermostat, etc.
• Local Guide: Best coffee shop, nearest grocery store, bus routes.

2. The Practical Items

• Spare keys.
• Toilet paper (one roll is a lifesaver on moving day!).
• Hand soap.
• Trash bags.

3. The "Nice to Have" Gifts

Small gestures go a long way:

• A gift card to a local coffee shop ($10-20).
• A potted plant (succulents are hard to kill).
• A handwritten welcome note.

Conclusion

A welcome package costs very little but builds immense goodwill. A tenant who feels appreciated is more likely to take care of your property and renew their lease.