Why Clear Communication is Your Best Legal Defense

By PropsManager Team | Dec 17, 2025

Why Clear Communication is Your Best Legal Defense

1. The Paper Trail

If it isn't written down, it didn't happen.

• Phone Calls: Follow up every call with an email. "Per our conversation, I will send the plumber tomorrow at 10 AM."
• Texts: Save screenshots of important texts.

2. Clarity

Avoid vague language.

• Vague: "I'll fix it soon."
• Clear: "The contractor is scheduled for Thursday, Dec 12th between 12-4 PM."

3. Professionalism

Always remain polite, even if the tenant is rude. Your emails might be read by a judge one day. You want to look like the reasonable party.

Conclusion

Use PropsManager's messaging system. It automatically logs every interaction, creating an unalterable timeline of events.