The Benefits of Online Tenant Portals

By PropsManager Team | Dec 17, 2025

The Benefits of Online Tenant Portals

A tenant portal (like the one in PropsManager) is a secure website where tenants can manage their rental experience.

1. Self-Service Payments

Tenants can pay rent, view payment history, and download receipts without calling you.

2. Maintenance Requests

They can submit a ticket with photos at 11 PM. You see it in the morning. No lost sticky notes or forgotten texts.

3. Document Storage

The lease, move-in inspection, and house rules are always available for them to reference.

4. Announcements

Send a blast message to all tenants: "Water will be shut off for repairs on Tuesday."

Conclusion

Portals reduce friction. When tenants can help themselves, you have less work to do.